Privacy Policy

1. Introduction

711pub is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any long-term relationship between a gaming platform and its players — and that trust begins with being transparent about how we handle your information.

This Policy applies to all personal data collected through the 711pub website at 711pub.net, the 711pub mobile application, and any other digital touchpoints operated by 711pub. It covers data collected during registration, account use, financial transactions, customer support interactions, and general browsing of the platform.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the agreement between you and 711pub.

If you have questions about this Policy or about how 711pub handles your personal data, please contact us using the details provided in Section 14.

2. Personal Data We Collect

711pub collects the following categories of personal data from registered players and platform visitors:

711pub does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where required by law or where you voluntarily provide such information in the context of a responsible gaming request.

3. How We Collect Your Data

711pub collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the platform, including through cookies, log files, and similar tracking technologies. See Section 8 for more detail on cookies.
• Third-party sources: Identity verification data from document verification service providers; payment data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors; fraud prevention data from security service providers.

All data collected by 711pub is obtained through lawful means. We do not collect personal data through deceptive or covert methods.

4. How We Use Your Personal Data

711pub uses the personal data we collect for the following purposes:

• To create and manage your 711pub player account.
• To verify your identity and age in compliance with Philippine gaming regulations (21+ requirement).
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (₱).
• To provide customer support and resolve disputes or complaints.
• To send you account-related notifications, including transaction confirmations, security alerts, and promotional communications (where you have opted in).
• To monitor platform usage for the purposes of responsible gaming, including identifying patterns that may indicate problem gambling behaviour.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities.
• To comply with applicable Philippine laws, regulations, and regulatory requirements.
• To improve the performance, security, and user experience of the 711pub platform.
• To enforce our Terms & Conditions and other platform policies.

711pub will not use your personal data for purposes that are incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Legal Basis for Processing

711pub processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions , including account management, payment processing, and platform access.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, age verification requirements, and regulatory reporting obligations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your explicit consent, such as receiving marketing communications or promotional offers from 711pub. You may withdraw consent at any time by contacting support or updating your account preferences.

6. Data Sharing & Disclosure

711pub does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC (Know Your Customer) service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Game providers: Licensed third-party game studios and platform providers whose games are made available on 711pub, to the extent necessary for game operation and fairness auditing.
• Fraud prevention and security providers: Third-party services engaged to detect and prevent fraudulent activity, unauthorized access, and other security threats.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities, where disclosure is required by law, court order, or regulatory instruction.
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by 711pub, subject to confidentiality obligations.

All third parties with whom 711pub shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

7. Data Retention

711pub retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Identity verification documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer support communications: Retained for three (3) years from the date of the interaction.
• Technical and usage data: Retained for up to twelve (12) months, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 711pub's data disposal procedures. Where data has been anonymized, it may be retained indefinitely for analytical purposes without further notice to you.

8. Cookies & Tracking Technologies

711pub uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze platform performance. The following types of cookies are used:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without affecting platform functionality.
• Preference cookies: Used to remember your settings and preferences, such as language selection and display options, so you do not need to re-enter them on each visit.
• Analytics cookies: Used to collect anonymized data about how players use the platform, including which pages are visited most frequently and how long sessions last. This data helps 711pub improve the platform experience.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 711pub platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

711pub does not use third-party advertising cookies or tracking pixels for the purpose of serving targeted advertisements on external websites.

9. Data Security

711pub implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 711pub platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls that restrict employee access to personal data on a strict need-to-know basis.
• Regular security assessments and vulnerability testing of platform infrastructure.
• Multi-factor authentication options for player accounts.
• Monitoring systems designed to detect and respond to unauthorized access attempts and suspicious activity.

While 711pub takes data security seriously and implements robust protective measures, no system connected to the internet can be guaranteed to be completely secure. You acknowledge this inherent risk when using any online platform. If you suspect that your 711pub account has been compromised, contact our support team immediately.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, 711pub will notify affected players and the relevant regulatory authorities in accordance with applicable legal requirements.

10. Your Data Rights

As a player on the 711pub platform, you have the following rights with respect to your personal data:

• Right of access: You have the right to request a copy of the personal data that 711pub holds about you.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data, subject to our legal obligations to retain certain data for regulatory compliance purposes.
• Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to object: You have the right to object to processing of your personal data where that processing is based on legitimate interests.

To exercise any of these rights, please contact 711pub support using the details in Section 14. We will respond to all data rights requests within thirty (30) days. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reason for it.

Please note that certain rights may be limited where 711pub is required to retain or process your data to comply with legal obligations, including anti-money laundering and regulatory reporting requirements.

11. Children & Minors

The 711pub platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 711pub does not knowingly collect personal data from individuals under the age of 21.

If 711pub becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player may be forfeited pending investigation and regulatory reporting.

12. Third-Party Services & Links

The 711pub platform integrates with third-party services including payment processors, game providers, and identity verification services. These third parties operate under their own privacy policies and data handling practices. 711pub is not responsible for the privacy practices of third-party service providers, though we do require all providers to meet minimum data protection standards as a condition of their engagement.

711pub does not include links to external third-party websites within the platform. Any navigation within the 711pub platform remains within the 711pub.net domain. If you independently navigate to external websites, 711pub has no control over and accepts no responsibility for the privacy practices of those sites.

13. Changes to This Privacy Policy

711pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, 711pub will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the 711pub platform following the publication of any amendments constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must cease using the platform and may request account closure in accordance with our Terms & Conditions.

We encourage you to review this Policy periodically to stay informed about how 711pub protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 711pub handles your personal data, please contact our support team:

For responsible gaming support, including self-exclusion requests and deposit limit adjustments, please visit our Responsible Gaming page or contact support directly. All responsible gaming requests are treated as a priority.