Help Center

Frequently Asked Questions

Everything you need to know about playing on 711pub — from creating your account and making deposits to understanding bonuses and staying safe. If you can't find your answer here, our support team is available 24/7.

All Topics Account Deposits Withdrawals Games Bonuses App Security
Account & Registration

Registering on 711pub is straightforward. Head to the registration page, fill in your username, email address, and mobile number, then set a secure password. You'll receive a one-time PIN (OTP) on your registered mobile number to verify your account. Once verified, your 711pub account is active and ready to use. The whole process takes under three minutes. Remember — you must be 21 years old or older to register, in line with Philippine gaming regulations.

The minimum age to register and play on 711pub is 21 years old. This is the legal age for casino-style gambling in the Philippines as governed by PAGCOR regulations. 711pub takes age verification seriously — accounts found to belong to underage players will be suspended immediately and any funds returned. If you are under 21, please do not attempt to register.

Go to the login page and click the "Forgot Password" link below the login form. Enter the email address or mobile number linked to your 711pub account. You'll receive a reset link or OTP within a few minutes. Follow the instructions to set a new password. If you don't receive the reset message, check your spam folder or contact our support team at .

No. Each player is allowed only one active 711pub account. Creating multiple accounts — whether under the same name or different names — is a violation of our Terms & Conditions and may result in all associated accounts being permanently suspended and balances forfeited. If you've lost access to your original account, contact support to recover it rather than creating a new one.

711pub may request identity verification (KYC) before processing larger withdrawals or if unusual activity is detected on your account. You'll be asked to submit a valid government-issued ID — such as a Philippine passport, SSS ID, PhilHealth card, or driver's license — along with a selfie holding the ID. Verification is typically completed within 24 hours. Completing KYC also increases your withdrawal limits and adds an extra layer of security to your account.
Deposits & Payments

711pub supports the most widely used payment channels in the Philippines. You can deposit using GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (₱). Additional payment options may be added over time — check the cashier section of your account for the current list of available methods.

The minimum deposit on 711pub is ₱100. This low entry point makes it accessible for players who want to try out the platform without committing a large amount upfront. There is no maximum deposit limit for standard accounts, though very large deposits may trigger an additional verification step for security purposes.

GCash and PayMaya deposits are credited to your 711pub account almost instantly — usually within a few seconds to two minutes. Bank transfers via BPI, BDO, or Metrobank may take between 15 minutes and 2 hours depending on the bank's processing time. If your deposit hasn't appeared after 2 hours, contact our support team with your transaction reference number and we'll look into it right away.

711pub does not charge any fees on deposits. However, your payment provider — GCash, your bank, or PayMaya — may apply their own transaction fees depending on your account type and the amount transferred. We recommend checking with your payment provider if you're unsure about their fee structure. The amount credited to your 711pub account will always reflect exactly what was received on our end.
Withdrawals

Log in to your 711pub account and go to the cashier section. Select "Withdraw," choose your preferred payment method — GCash, PayMaya, BPI, BDO, or Metrobank — enter the amount, and confirm. Make sure the account details you enter match the ones registered to your 711pub profile. Withdrawals to unverified or mismatched accounts will be declined for security reasons.

Most 711pub withdrawals are processed within 1 to 3 business hours. GCash and PayMaya withdrawals tend to be the fastest, often arriving within the hour. Bank transfers to BPI, BDO, or Metrobank may take up to 24 hours depending on your bank's clearing schedule. Withdrawals submitted on weekends or Philippine public holidays may experience slight delays. You'll receive a notification once your withdrawal has been processed.

The minimum withdrawal amount on 711pub is ₱200. There is a daily withdrawal limit that varies depending on your account verification level. Fully verified accounts enjoy higher daily limits. If you need to withdraw a large amount, completing the KYC verification process first is strongly recommended to avoid delays.

Withdrawals can be declined for several reasons: unmet bonus wagering requirements, mismatched account details, pending identity verification, or a flagged security review. Check your account notifications for a specific reason. If the issue isn't clear, contact our support team at with your withdrawal reference number and we'll resolve it as quickly as possible.
Games

711pub offers a wide range of games including arcade slots like Dragon Hatch and Dino Hunter, fishing games like Caishen Fishing, fast-paced prediction games like Color Prediction, live casino tables through MT Live and the Live section, and sports betting covering PBA, NBA, UFC, boxing, and more. Visit the Game page for the full catalog.

Yes. All slot and prediction games on 711pub use certified random number generation (RNG) to determine outcomes. Live casino games are run by real dealers in real time — results are determined by physical cards, wheels, or dice, not software. Game results are logged in your account history so you can review every round you've played. 711pub is committed to transparent and fair gameplay across all titles.

Some 711pub games offer a demo or practice mode that lets you explore the mechanics without wagering real ₱. Live casino games and sports betting require a real-money account to participate. If you're new to a particular game type, we recommend reading the game guide available on each game's page before placing your first real-money bet.

If your connection drops mid-game, 711pub's system records the state of your session. When you reconnect and log back in, the game will resume from where it left off or the round result will be settled automatically based on the game's rules. Any winnings from a completed round will be credited to your account regardless of the disconnection. If you believe a round was affected unfairly, contact support with the game name and approximate time of the disconnection.
Bonuses & Promotions

711pub runs a variety of promotions including welcome bonuses for new registrants, reload bonuses for existing players, free spins on featured slot games, cashback on live casino losses, and sports betting boosts during major events like PBA playoffs, NBA Finals, and international boxing cards. Promotions are updated regularly — log in and check the promotions section to see what's currently active on your account.

Wagering requirements (also called rollover requirements) specify how many times you need to play through a bonus amount before you can withdraw it as cash. For example, a ₱500 bonus with a 10x wagering requirement means you need to place a total of ₱5,000 in bets before the bonus converts to withdrawable funds. Each promotion on 711pub has its own wagering terms — always read the specific bonus conditions before claiming. Full details are in our Terms & Conditions.

Bonuses may not be credited if the qualifying deposit didn't meet the minimum amount, if the promo code (if required) wasn't entered correctly, or if the promotion had already expired. Some bonuses also require manual claiming through the promotions page. If you believe you qualified for a bonus but it wasn't applied, contact our support team within 24 hours of the qualifying action and we'll review your account.
Mobile App

Yes. 711pub has a dedicated mobile app available for Android devices as a direct APK download from our App page. iOS users can access the full 711pub platform through Safari as a progressive web app — just visit the site, tap the share icon, and add it to your home screen for an app-like experience. The mobile app includes all games, the cashier, live chat support, and account management features.

The official 711pub APK is only available through our App page. Do not download the app from third-party sites or unofficial sources — these may contain modified or malicious versions. The official app is scanned and verified before each release. When installing the APK on Android, you may need to enable "Install from unknown sources" in your device settings — this is normal for apps distributed outside the Google Play Store.

The 711pub app supports Android 6.0 (Marshmallow) and above. Most Android phones released in the last five years will run the app without any issues. For the best experience — especially for live casino streaming — we recommend using a device with at least 3GB of RAM and a stable internet connection, whether on mobile data or Wi-Fi.
Security & Responsible Gaming

711pub uses SSL encryption on all pages and transactions to protect your data in transit. Your personal information is stored securely and is never sold to third parties. We follow strict data handling practices in line with our Privacy Policy. Two-factor authentication (2FA) is available and strongly recommended for all accounts to add an extra layer of login security.

711pub provides several tools to help players stay in control: deposit limits, session time reminders, cooling-off periods, and self-exclusion options. You can access these through your account settings at any time. If you feel your gambling is becoming a problem, we encourage you to use the self-exclusion feature or visit our Responsible Gaming page for more resources. 711pub is committed to promoting safe and responsible play for all Filipino players.

If you suspect unauthorized access to your 711pub account, change your password immediately through the login page using the "Forgot Password" option. Then contact our support team at right away so we can place a temporary hold on your account while we investigate. Do not share your password or OTP codes with anyone — 711pub staff will never ask for these details.

Still have questions? Our support team is available 24/7. Reach us via live chat inside the app or email us at and we'll get back to you as soon as possible.

Contact Support
Email Support
Availability
24 hours, 7 days a week
21+ Age Restriction

You must be 21 years or older to register and play on 711pub. This is required under Philippine gaming regulations. Play responsibly and within your means.

Why Players Trust 711pub

Built for Filipino Players

Fast Deposits & Withdrawals

GCash and PayMaya transactions are processed almost instantly. Bank withdrawals via BPI, BDO, and Metrobank are typically completed within a few hours — no long waiting periods for your winnings.

24/7 Customer Support

Whether it's a deposit issue at 2am or a game question on a Sunday afternoon, the 711pub support team is always available. Reach us via live chat in the app or by email and expect a fast, helpful response.

Secure and Encrypted

All 711pub pages and transactions are protected by SSL encryption. Your personal data and financial information are handled with strict security protocols so you can play with confidence.

Mobile-Ready Platform

The 711pub app and mobile web experience are optimized for Philippine network conditions. Games load quickly even on LTE connections, and the interface is designed for one-handed play on any screen size.

All Transactions in ₱

No currency conversion, no hidden exchange fees. Every deposit, bet, and withdrawal on 711pub is handled in Philippine Peso. What you see in your account balance is exactly what you have available to play or withdraw.

Responsible Gaming Tools

711pub provides deposit limits, session reminders, cooling-off periods, and self-exclusion options to help players stay in control. Visit the Responsible Gaming page to learn more about the tools available to you.

Ready to Get Started?

Join 711pub and Start Playing Today

Registration is free and takes less than three minutes. Deposit in ₱ using GCash, PayMaya, or your local bank and get instant access to slots, live casino, color prediction, fishing games, and sports betting.

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21+  Must be 21 years or older to register and play on 711pub.